Who we are
Begin thoroughly researching the market to identify popular brands and models while understanding target audience’s preferences. Price’s of our products are reasonable competitively other platforms. We offering heavy discounts for our valuable cutomers.
What information do we collect?
We collect the following information from our customers:
- Email address
- Shipping address
- Phone number
- Billing information
- Device information (such as the make, model, and serial number of your mobile phone)
How do we use your information?
We use your information to provide you with the products and services that you have requested, to process your orders, and to communicate with you about your account. We may also use your information to send you marketing emails, but you can opt out of these emails at any time..
How do we share your information?
We share your information with the following third parties:
- Payment processors to process your payments
- Shipping companies to ship your orders
- Warranty providers to process your warranty claims
- Marketing partners to send you marketing emails (if you have opted in)
We do not sell or rent your personal information to any other third parties.
How do we protect your information?
We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encrypting your personal information
- Storing your personal information on secure servers
- Restricting access to your personal information to authorized employees
You have the following choices regarding your personal information:
- You can opt out of receiving marketing emails from us at any time.
- You can request access to your personal information at any time.
- You can request that we correct or delete your personal information at any time.
Additional information for refurbished mobiles
When you purchase a refurbished mobile from Phonetrade, we may collect additional information about the device, such as its previous owner, its service history, and any repairs that have been made to it. We use this information to ensure that the device is in good working condition and to provide you with the best possible customer service.
We also want to assure you that all refurbished mobiles sold on Phonetrade have been thoroughly cleaned and sanitized. We also remove any personal data from the device before we sell it.